Medicines policy

Last updated: 11 October 2026

Who sells medicines

Only shops that Ghar Tak has checked as a licensed pharmacy or medical store can list medicines. In the app they carry a pharmacy badge.

Which medicines

• For now, Ghar Tak lists over-the-counter medicines and health products only, such as pain and fever relief, cough and cold, vitamins, first aid and devices.
• Prescription-only medicines and injections are not listed. We'll add them only when the app can take and check a prescription.
• Every medicine shows its strength, form and pack size, and you can search by brand or by generic name.

Using medicines safely

• Read the pack and leaflet, and follow the dose on it.
• Ghar Tak and the shops in the app don't give medical advice. Ask a doctor or pharmacist if you're unsure, are pregnant, or are buying for a child.
• In an emergency, call 1122 or go to the nearest hospital. Don't wait for a delivery.

Checking what arrives

Check the name, strength and expiry date when your order arrives. If something is wrong, expired or damaged, don't use it: tell the shop in the order chat, or use "Report" on the order.

Reporting a problem

If a shop sells something it shouldn't, report it in the app or contact us. We can remove products or suspend a shop.

Contact

Email connect@getghartak.app or WhatsApp +92 318 1906987.